Privacy Policy
Last Updated: February 28, 2026
Welcome to D’JAAZ JEWEL.
Your trust means everything to us. When you choose our jewelry, you are not just buying a piece — you are sharing your personal information with us. We take that responsibility seriously.
This Privacy Policy explains how D’JAAZ JEWEL, operated by Prime Jewelry Co., collects, uses, and protects your information when you visit our website or purchase from us. We are committed to handling your data transparently and in accordance with international standards, including GDPR (EU) and other applicable global data protection laws.
1. Who We Are
D’JAAZ JEWEL is the direct-to-consumer brand of Prime Jewelry Co., based in Surat, India.
GoldiQ operates as our sister brand under the same parent company structure.
For the purpose of data protection laws, the Data Controller is:
Prime Jewelry Co.
C – 504, 5th Floor,
Pragati Empire IT Park,
Near AR Mall, Mota Varachha,
Surat – 394101, Gujarat, India
Email: info@djaazjewel.com
Alternate Email: djaazjewel@gmail.com
Phone / WhatsApp: +91 97263 03489
2. Information We Collect
We only collect information necessary to provide you with a smooth and secure shopping experience.
Personal Information
When you place an order or contact us, we may collect:
- Full name
- Billing & shipping address
- Email address
- Phone number
Payment Information
We do not store your credit card or banking details on our servers.
All transactions are processed securely through trusted third-party payment gateways (such as PayPal, Stripe, Razorpay, etc.) that comply with PCI-DSS security standards.
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Cookies and browsing behavior
This helps us improve website performance and user experience.
3. How We Use Your Information
Your data is used only for legitimate business purposes, including:
Order Processing
- Confirming and processing payments
- Shipping your jewelry
- Providing tracking updates
Customer Support
- Responding to your questions
- Handling returns, exchanges, or warranty requests
Legal & Compliance
- GST invoicing
- Export documentation
- Customs declarations
- Regulatory obligations
Marketing (Only With Your Consent)
We may send updates about new collections or exclusive offers if you subscribe.
You can unsubscribe anytime by clicking the “unsubscribe” link or contacting us.
We never send spam.
4. International Data Transfers
D’JAAZ JEWEL operates from India and serves customers worldwide, including the USA, UK, and European Union.
If you are accessing our website from outside India, your information may be transferred to and processed in India. By using our website, you consent to this transfer.
We take appropriate security measures to ensure your data is handled safely and in accordance with this Privacy Policy.
5. Sharing of Information
We do not sell, rent, or trade your personal data.
We only share necessary information with trusted partners to operate our business:
Logistics & Delivery Partners
Such as FedEx, DHL, UPS, Brinks, or similar secure carriers — only to deliver your order safely.
Payment Processors
To securely process transactions.
Legal Authorities
If required by law, regulation, or valid legal request.
All third parties are required to protect your information.
6. Your Rights (Global & EU Users)
We respect your rights regardless of your country of residence.
You have the right to:
- Access – Request a copy of the data we hold about you
- Correction – Ask us to correct inaccurate information
- Deletion – Request deletion of your personal data (subject to legal retention requirements such as tax records)
- Withdraw Consent – Opt out of marketing communications anytime
To exercise your rights, please contact us at:
📧 info@djaazjewel.com
We will respond within a reasonable timeframe.
7. Cookies
Our website uses cookies to:
- Remember items in your cart
- Improve browsing experience
- Analyze website traffic
- Enhance security
You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
8. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
D’JAAZ JEWEL
Operated by Prime Jewelry Co.
📧 info@djaazjewel.com
📧 djaazjewel@gmail.com
📱 +91 97263 03489